Our office will be closed from 5:00 PM on Monday, December 23rd, and we will reopen at 8:00 AM on Friday, January 3rd. During this period, we will not be providing emergency cover, so please plan ahead for any service needs.

If we installed your boiler and it’s covered by a guarantee from Worcester Bosch, you’re in safe hands. Should you experience any issues, Worcester Bosch offers direct support during the Christmas holidays. Their expert engineers are available to assist you free of charge under the terms of your guarantee.

Here’s what to do if you need help:

1. Call Worcester Bosch directly at 03301239559.
2. Provide them with your boiler details and the nature of the issue.
3. Their team will coordinate sending out an engineer to resolve the problem.

To avoid boiler issues during the holidays, here are a few tips to keep your system running smoothly:

• Set your thermostat: Maintain a consistent temperature to prevent pipes from freezing.
• Bleed your radiators: Ensure your heating system is efficient by releasing any trapped air.
• Check your pressure: Verify that your boiler pressure is within the recommended range.
• During very cold spells, if your boiler cuts out suddenly it may be due to a frozen condensate pipe. See our website footer under Advice for a helpful video guide on how to fix this.

If you have any questions about preparing your boiler or need assistance before our holiday closure, don’t hesitate to get in touch.

We would like to take this opportunity to thank you for trusting us with your heating needs. We wish you a warm, safe, and joyful festive season. We look forward to serving you again in the New Year!

If you have any questions about our services or holiday schedule, please feel free to contact us before December 23rd.

From all of us, have a Merry Christmas and a Happy New Year!