Terms and Conditions

Terms and conditions of trading

Terms and Conditions of Trading.

Full payment is required upon realistic completion of the works and paid in full within seven days of the date on the invoice.

When carrying out a Landlord Gas Safety certificate, if a compliant Carbon Monoxide detector is not present, we will supply and fit one at a cost to the client of £30 + vat.

We do not carry out works to Aga's. If an Aga is present and requires switched on/off in order to carry out agreed works then we will ask the client to do so. If the client asks the engineer for assistance, we cannot be held responsible for any issues or breakages to switches or parts.

The Contractor undertakes to repair, or if necessary, replace free of charge, any defective materials selected by him or work found to be defective if the defect is due to faulty materials supplied by or defective workmanship of the Contractor and brought to the Contractor’s attention within 12 months of the completion of the works provided. Such repair or replacement of materials or carrying out of remedial works in terms of this clause will only be carried out by the Contractor, his servants or agents. Failure by the client to follow this condition will result in the undertaking in terms of this clause becoming null and void.

If the heating system requires to be drained as part of the proposed works then in the event that any debris or sludge within the system moves during the draining so as to cause blockage or other issues, we cannot be held responsible. We will endeavour to provide a quote to rectify any such issues.

Unless stated otherwise, works are carried out based on the assumption that the client’s current heating system is piped in accordance with best practice and in line with schematic diagrams included in manufacturers’ instructions. Any issues caused with the operation of the new boiler or other areas of the heating system as a result of non standard piping/design will be subject to an additional charge which will be discussed with the client before commencement of rectification works.

Any additions or variations to the works, including any change in the manner in which or the time at which the works are to be carried out shall be charged on a time and material basis or shall be the subject of a separate estimate and the value agreed, where it is practicable to do so before the work is carried out.

Unless otherwise stated, the estimate provides for laying cables, conduit and pipe-work runs by the most economical and practical routes.

Failure to allow an undersized gas pipe to be upgraded will prevent us from commissioning the boiler. As a result of this, the boiler will not be operational and the warranty will not be honoured by the manufacturer. The client will be invoiced for the total installation amount quoted.

The client shall obtain all permits or other approvals necessary to carry out the works covered by this agreement (including without prejudice to the foregoing generality any Local Authority Consent) and pay all associated fees.

The Contractor shall take reasonable care while carrying out the works but, unless specifically included in the estimate, the price does not otherwise include incidental redecoration or other related works which may be required upon the handover of the works duly completed.

Title of any goods supplied or installed by the Contractor shall remain with the Contractor until full payment has been made for these goods.

The Contractor shall use all reasonable endeavours to complete the works within the period stipulated in the estimate, or if no period is agreed prior to the commencement, then within a reasonable time. The Contractor shall not be responsible for any delay, loss or damage whether direct or consequential, arising out of any cause that is beyond the Contractor’s control.

The Contractor accepts no responsibility for the materials or work carried out in accordance with drawings, designs or specifications prepared by persons for whom the Contractor is not responsible.

Unless previously withdrawn, an offer will remain valid and open for acceptance in writing for 30 days from the date specified on the estimate.