A boiler engineer will be able to pick up on any minor faults which could escalate to a full blown breakdown in the future. This could save you money and help you avoid the inconvenience of a broken boiler.
If your boiler is incorrectly installed, poorly maintained or not regularly serviced, it can produce carbon monoxide gas. According to the Health and Safety Executive, carbon monoxide (CO) poisoning kills around 20 people per year and the main cause is from gas appliances being incorrectly installed, maintained or ventilated.
A boiler engineer will make sure that your boiler is running as efficiently as possible, which can save you money on your fuel bills and subsequently cut your household carbon emissions.
Nowadays many insurance companies insist that you have an annual boiler service before they'll cover you; check the small print!
NB. A boiler service won't repair a faulty boiler, if your boiler is showing an error code or not operating correctly please let us know at the time of booking.
Sarah Hill from the Gas Safe Register discusses the key ways you can guard against potential dangers with gas appliances in the home.
Gas Safe regulations now state that boiler flues which are hidden behind walls or ceilings must be able to be inspected along their full length. If your flue cannot be inspected because it is hidden behind your walls or ceilings you will need to arrange for inspection hatches to be fitted.
Any registered engineer is now required by law to classify your boiler At Risk and switch it off if it doesn't comply with these regulations. We specialise in the installation of metal, fire rated access hatches which are fully compliant with Building standards.
Please Contact Us for more information.
“I wanted to say a huge thank you for such a quick response today in getting my boiler sorted. Your specialist was lovely and did the service as planned. He kindly managed to disconnect my Nest which wasn’t working so I could at least have the heating on – I am very grateful for that as appreciate that was above and beyond the service. I’m so glad I chose you guys to fit my boiler and very grateful for great service.”
Thank you for boiler service today. Your Engineer is a credit to your company, efficient, friendly and helpful, excellent, and bang on time. If only all companies were like this.
I just wanted to say how impressed I was with the service we received from yourselves. The information keeping us up to date on the arrival of the engineer was brilliant. Duncan himself was great, so friendly and polite, explained everything really clearly and did a great job with the service and fixing our dropping boiler pressure.
We will definitely be using Scott Findlay for all our future work, we just regret not having found you sooner.
I must say that I am very impressed with your Engineer, Alan. He is undoubtedly the most thorough and accomplished central engineer ever to attend at my home.
The added bonus is he is very pleasant and exceptionally helpful.
I am very happy with the service provided by your company again. Alan was such a friendly engineer, did a great job, explained everything and cleaned up after himself.
I’ve used Scott Findlay for the last 5 years and had a new boiler fitted last year. I wouldn’t hesitate to recommend your company.
As usual, I received an impressive level of service from booking and reminders through to the boiler service. The service is always friendly, efficient, and on time.
I wouldn't dream of going anywhere else except Scott Findlay.
Service very good, office staff very good at keeping customers informed of any changes and you engineers are very polite and clean up after.
I had to leave my house for a short time during the engineers visit and felt comfortable doing this. Not sure if I would have done this with other companies.
I just wanted to say I was extremely impressed by the level of service I received today and found the boiler engineers to be polite, professional and knowledgeable. I was also grateful at being kept updated with texts to say when they would be arriving.
I would have no hesitation in recommending your services to friends and family and thank you again for your super service!
I think your engineers are great! We had a bad experience with another company a few years ago who simply turned on the boiler and said everything was fine. Your engineers are much more thorough and are also happy to explain things to us mere mortals. The engineers I've dealt with from Scott Findlay are genuinely nice people, which goes a long way in my book.
Martinus was prompt and extremely professional, tidy and thorough throughout the boiler service. He also removed a massive spider from my bath which was definitely above and beyond his remit and I am very grateful for this!
I'd have no reservations in recommending Martinus or Scott Findlay for future work and I'll be using your services again. I also appreciated the good communication prior to the service and afterwards, and the exceptionally professional service throughout.
Just wanted to say a massive thank you for excellent service as always. Mark arrived promptly for our appointment and carried out my service quickly and efficiently with no mess and no fuss, lovely, friendly and very efficient staff; I recommend you to everyone and wouldn’t consider letting anyone else near my boiler.
It’s a pleasure working with a company that highly values their customers - keep up the brilliant work!
Alan was very good today - it was a pleasure to have him here. He explained everything he'd done, and what was going on with the boiler. We've been very happy with everyone we've seen from Scott Findlay over the years, and we'd be more than happy to continue to use your services.
I want to thank Gavin, Duncan and Brian for their services on this piece of work. I was impressed with the flexibility and adaptability of each person and will be delighted to do business with Scott Findlay Plumbing & Heating in the future.
The engineer arrived exactly on time, was very polite and got straight on with the job. He left no mess and even wore protective coverings on his shoes. Five stars!
I wouldn't hesitate to recommend to friends and family.
I was really impressed by a number of things: Communication beforehand by email and text to remind me of appointment. Message to advise engineer was on his way. Engineer arrived promptly and was very friendly. Engineer seemed to be very thorough and took time to explain what was done. The invoice arrived quickly and was a reasonable cost.
Overall I am really impressed, will definitely use your company again and will happily recommend to others.
I wanted to say a huge thank you for such a quick response today in getting my boiler sorted. Your specialist was lovely and did the service as planned. He kindly managed to disconnect my Nest which wasn’t working so I could at least have the heating on – I am very grateful for that as appreciate that was above and beyond the service.
I’m so glad I chose you guys to fit my boiler and very grateful for great service.
Our boiler service was carried out today by Alan and I would like to say that he is a credit to your Company. Alan arrived on time and carried out the service work in a safe and methodical manner. He was very knowledgeable, friendly and I would not hesitate to recommend your services to others.
Our engineer Cameron was excellent. He was extremely thorough and very careful.
We had a high degree of confidence in his work. So another year of servicing and we appreciate the quality of work as always.
I think this is now the 3rd year Scott Findlay has serviced my boiler and I am very pleased with your service. I will not hesitate to recommend you to anyone who is looking for plumbing/heating work.
Alan did my boiler last year and I asked for him again as I was very happy with his thoroughness, expertise and attention to detail. He also advised me on settings which will keep my costs down. He gets a 10 from me!!
Many thanks again, Great Service!
Very pleased with your colleague Alan's service - he arrived punctually, serviced the boiler without any hassle and updated my service log as requested. Before the visit, I had planned to ask him about optimal flow temperature settings for economical boiler operation. I was pleased I didn't have to as he raised the issue with me proactively. He discussed the best settings for both the flow temperature and the hot water with me and showed how to make further adjustments myself. For me, this was an example of great service, given the current high cost of energy.
Many thanks for your help.
Your engineer Brian was delightful and couldn’t have been more helpful. He gave me advice on energy-saving measures, showed me how to adjust the flow temperature and insisted I call if I had any further questions about anything at all. He also noticed my cat flap and checked that the cat would be ok when he went to collect something from his van. Exemplary customer service, thank you.
Would definitely recommend.
We have been using your services for the past 4 years and think you provide excellent service levels. Your staff are friendly, professional, always on time, and carry out the work to a very high standard.
We would use you again without hesitation, and also feel comfortable in recommending you to friends and neighbours.
I highly rate the service I received from Scott Findlay. From the clear communications by email and text reminders; to the professional and nice manner of the engineer. The whole service offered me real confidence I was engaging with a reliable and responsible company whose ethics I could trust.
A standard service takes around 40 minutes, oil boilers and commercial models can take longer.
We service all makes and models of domestic boiler except Powermax. We also service cetain commercial models.
We’ll always try to complete the service if that’s possible, while highlighting any faults and supplying a cost in writing to fix them. If the fault means that a full service can’t be completed then we’ll charge the service as a fault finding callout instead. We'll complete the service on the return visit as part of the repair cost quoted.
We often hear “My boiler isn’t working properly-it must need serviced.”-Most likely it needs a repair as service won’t normally fix a fault. Regular servicing can prevent many faults developing but it wont repair a part which has already broken.
Yes, we’ll always issue an electronic CP6 service certificate after the job, this will be emailed out along with your invoice.
If you rent out a room/property then legally you’ll need a Landlords Gas Safety Certificate in addition to any servicing you have carried out. We’re always happy to carry this out at the same time. For more info please see our Landlords section.
We would always recommend having your boiler serviced annually-this will ensure that it’s running safely and efficiently and should identify any issues before they become more serious.
Customer service is our number one priority. All our staff will always be delighted to assist with whatever enquiry you may have.
For a no obligation estimate please call us today on 0131 669 9993 or complete the form below.
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