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What Makes Scott Findlay Stand Out from Other Plumbing and Heating Companies

Author - Scott Findlay 20 Jan 2025

When choosing a plumbing and heating company, trust, reliability, and quality service are essential. Scott Findlay stands out in the industry for all of these. We don’t want to blow our own trumpet (!) but we do think we are head and shoulders above the rest of the competition – and here’s why.

1. Exceptional Staff Retention

One of the key factors that differentiate Scott Findlay is its impressive staff retention rate. In an industry known for high employee turnover, Scott Findlay fosters a supportive work environment where employees feel valued and motivated. This stability ensures that clients benefit from experienced, familiar professionals who understand their needs and deliver consistent, high-quality service.

2. Investment in Employee Development

At Scott Findlay, we understand that a strong, skilled team is the foundation of our success. That's why we actively invest in staff training, certifications, and continuous professional development. This dedication keeps our team up-to-date with the latest industry standards, technologies, and best practices, allowing us to deliver innovative and efficient solutions to our customers. Our prestigious Worcester Bosch Diamond Installer status, awarded in 2017, reflects this commitment. Through ongoing training and regular assessments by Worcester Bosch—the UK’s leading heating manufacturer—our engineers stay ahead of industry advancements, ensuring customers benefit from cutting-edge technology and expert service.

3. Well-Resourced Workforce

With a number of highly skilled engineers, Scott Findlay can handle projects of any scale, from routine maintenance to complex heating system installations. This allows for flexible scheduling and prompt responses, ensuring minimal disruption to clients in the event of staff illness or holidays.

4. Consistent Industry Recognition

Scott Findlay has a proven track record of excellence, consistently earning industry awards for outstanding service and workmanship year after year. This recognition highlights their commitment to delivering superior plumbing and heating solutions, setting them apart from competitors.

5. Outstanding Customer Reviews

With over 750 five-star reviews on Trustpilot and over 240 reviews on Google, we must be doing something right.

6. Commitment to Quality and Safety

Quality workmanship and safety are non-negotiable at Scott Findlay. The company adheres to the highest safety standards and uses premium materials and equipment to ensure lasting results. Regular quality checks and safety audits guarantee that every project meets or exceeds industry regulations.

7. Sustainability and Energy Efficiency

Scott Findlay is dedicated to promoting environmentally responsible solutions. By offering energy-efficient heating systems the company helps clients reduce energy consumption and lower their carbon footprint, aligning with modern sustainability goals.

8. Strong Community Presence and Charitable Giving

As a locally trusted business, Scott Findlay takes pride in supporting the community through active engagement with local groups and charitable contributions. Their involvement in Edinburgh City Youth Café, Brunstane Bowling Club and various other community associations demonstrates a commitment to giving back and making a positive impact beyond their services.

Scott Findlay sets the benchmark for excellence in the plumbing and heating industry in Edinburgh. If you are looking for reliability and expertise for any heating or plumbing problem, give our team a call at our office in Edinburgh.

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